Medical admin 80+ patient appointments a week
Practice & patient administration
Front desk, scheduling, billing and records for dental and medical practices. HIPAA-trained, at home in EHR systems, and calm with a full waiting room.
Calm, organised,
one step ahead.
I'm Yelena Thiam Comia. For more than ten years I've kept clinics, front desks and executives' calendars running on time, in the office and virtually.
Executive & virtual support $200K annual budget kept in QuickBooks
Executive & operations support
Calendars, inboxes, travel, books and payroll for busy executives and growing businesses, on-site or fully remote.
From a nutrition degree at UP Los Baños to clinics, front desks and executive inboxes. Always the one who keeps things moving.
More about meWhere I've worked.
10+years in admin & support
clinics · offices · remote
● Clinic Dec 2025 – Sep 2026
Front Office Receptionist
Smile Inc. Dental Surgeons
- Managed 80+ patient appointments every week
- Kept inventory 98% accurate through scheduled audits
- Coordinated 15+ daily treatment schedules with the dental team
● Remote Sep 2019 – Nov 2025
Operations Virtual Admin Executive
Seth's Laundry Services · Two stints: Sep 2019 – May 2023, then back from Dec 2023
- Managed a $200,000 annual budget in QuickBooks with 100% accuracy
- Maintained a database of 1,000+ accounts with 100% integrity
- Ran payroll for 10 staff at 99% accuracy
● Executive Jun 2023 – Nov 2023
Executive Assistant
AMG Systemtechnik Inc.
- Scheduled 40+ executive appointments a week with zero conflicts
- Processed 100+ emails a day at 98% accuracy
- Coordinated 10+ travel itineraries with 100% booking accuracy
● Study Nov 2025
Diploma in Medical Administrative Assisting
London HeartbeatsZ Academy (Udemy)
- Medical office procedures, patient records and billing
- Builds on years of clinical front-desk work
● Study Apr 2007
Bachelor of Science in Nutrition
University of the Philippines Los Baños
- A health-sciences foundation that still shapes how she works with patients and clinicians
Skills & certifications.
Ten years of admin work, a health-sciences degree and a fresh diploma in medical administration. Equally comfortable at a clinic front desk or running an office from a laptop.
- Executive & administrative support
- Medical billing
- HIPAA compliance
- Clinical workflow optimisation
- Virtual administration
Latest qualificationNov 2025
Diploma in Medical Administrative Assisting
London HeartbeatsZ Academy (Udemy). Medical office procedures, patient records and billing.
- Cert
Medical Billing Specialist
Claims, coding basics and patient billing.
- Cert
General Virtual Executive Assistant
Remote executive support, end to end.
- Cert
NDIS Certified
Trained for NDIS support and compliance.
- Trained
HIPAA
Patient privacy and compliant record handling.
Tools I use daily
- QuickBooks
- Dentrix
- Plato
- EHR systems
- Microsoft 365
- Google Workspace
About
Questions,
answered.
A few things people ask before working with Yelena.
Who is Yelena?
An executive assistant and medical administrative assistant with 10+ years in practice management, clinical coordination and virtual administration. She holds a BS in Nutrition from UP Los Baños.
What can she take off your plate?
Appointments and calendars, patient front desk, medical billing, inbox management, travel, bookkeeping in QuickBooks and payroll.
Does she work remotely?
Yes. Most of her work since 2019 has been virtual, managing budgets, databases and payroll for a business she supported remotely.
Which systems does she use?
QuickBooks, Dentrix, Plato, EHR systems, Microsoft 365 and Google Workspace. She is HIPAA- and NDIS-trained.
How do I reach her?
Email [email protected], or call or message +65 8850 6592 (Singapore) or +63 945 859 3292 (Philippines).
Need a steady pair of hands for your clinic or office?
Front desk, back office or fully remote. Tell her what is piling up.
[email protected]- Singapore+65 8850 6592
- Philippines+63 945 859 3292
